Every camper booked directly through NOKO belongs to us — inspected, equipped, and maintained by our own team. Independent owners can also list their own vehicles when our Multi-Owner Marketplace is switched on; those listings are clearly identified by their host.
An account, a valid passport or national ID, and a driving licence. We review your documents before your trip as part of our identity verification step.
A refundable deposit hold is authorized at checkout alongside your booking total. It's released after your post-trip condition checklist is completed.
Card payments, plus mobile money — M-Pesa, Tigo Pesa, and Airtel Money — so you can pay however's easiest for you.
Get in touch with us as soon as possible through Contact us or your account's Messages — our team will help directly with any change or cancellation request.
Use the SOS button in your dashboard for roadside assistance, or message our team directly. We're reachable throughout your trip, not just before it starts.
When our Multi-Owner Marketplace is open, yes — you can register as an owner, go through our verification process, and manage your listing from a dedicated host dashboard.
Yes — every review is tied to an actual completed booking and moderated by our team before it's published. We don't display fabricated ratings.